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Salesforce EEB-101 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Subscriber Engagement and Segmentation | - Segmentation techniques - Preference management and unsubscribes |
| Automation and Journeys | - Automation Studio workflows - Journey Builder fundamentals |
| Tracking and Reporting | - Campaign reporting and insights - Email tracking and performance metrics |
| Email Marketing Fundamentals | - Email content creation with Content Builder - Subscriber and list management - Email send types and delivery basics |
| Data Management | - Data Extensions and data modeling concepts - Import methods and data hygiene |
Salesforce Essentials for Marketing Cloud Email Marketers Sample Questions:
1. Northern trail Outfitters is hiring a third-party vendor to host a web page tied to a promotional sweepstake.
The marketing manager would like an email sent from journey as soon as the subscriber submits the form.
What should be used to enter this subscriber into a journey?
A) CloudPages Entry Source
B) API Event Entry Source
C) Contact Event Entry Source
2. Northern Trail Outfitters (NTO) wants to leverage Path Optimizer to test new marketing content. The best path will be selected based on the orders placed on NTO's website.
What should NTO configure in Path Optimizer?
A) Manual Engagement
B) Web Conversion
C) Email Engagement
3. Northern Trail Outfitters (NTO) was unable to process coupon codes for several days, which caused customers to complain about their experience. NTO would like to apologize by offering an upgraded coupon to help improve customer satisfaction What should NTO do to automate the process of finding its affected customers?
A) Use Einstein engagement scores to identify affected users.
B) Query the data using a specific date range parameter
C) Filter the data based on a specific date range.
4. Northern Trail Outfitters third-party point-of-sale software order information in batches of large files. the timing varies throughout the day.
Which feature should be used to accommodate this setup?
A) Triggered Automation
B) Scheduled Automation
C) Wait Activity
5. The marketing team wants to target subscribers with a 'think you' offer for all subscribers who have opened an email in the past year.
Which tool should they use to identify the subscribers to send to?
A) Total Opens measure
B) _Open data view
C) Tracking Data Extract
Solutions:
| Question # 1 Answer: B | Question # 2 Answer: B | Question # 3 Answer: B | Question # 4 Answer: A | Question # 5 Answer: B |






