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Cisco 642-447 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Cisco Unified Communications Manager Architecture | 20% | - CUCM cluster architecture and redundancy - Service activation and management - Initial system setup and configuration - Required network services: DHCP, TFTP, DNS, NTP |
| Security and Maintenance | 10% | - Signaling and media encryption - Security profiles and device authentication - Basic monitoring and service health checks |
| Dial Plan and Call Routing | 30% | - Toll fraud prevention and calling privileges - Digit analysis and digit manipulation - Route patterns, route lists, and route groups - Partitions and Calling Search Spaces (CSS) - Gateway configuration (MGCP, H.323, SIP) |
| Media Resources and Features | 15% | - Media Resource Groups (MRG) and MRGL - CUCM features: Call Forward, Transfer, Hold, Mobility - Music on Hold (MoH) configuration - MeetMe and ad-hoc conferencing |
| Endpoint and User Configuration | 25% | - Device pools, regions, locations, and media resources - User configuration and LDAP integration - Phone templates, softkey templates, and button templates - Auto-registration and Bulk Administration Tool (BAT) |
Cisco Implementing Cisco Unified Communications Manager, Part 1 v8.0 (CIPT1 v8.0) Sample Questions:
Which two of these media resources are available only in hardware? (Choose two.)
- A. MTP
- B. transcoding
- C. audio conferencing
- D. annunciator
- E. voice termination
- F. MOH
Correct Answer: B,E 🗳️
The Bulk Provisioning Service needs to be activated prior to submitting a job through Cisco Unified Communications Manager BAT. Where is the Bulk Provisioning Service activated?
- A. Cisco Unified OS Administration
- B. Cisco Unified Communications Manager Enterprise Parameters
- C. Cisco Unified Communications Manager Service Parameters Bulk Provisioning Service
- D. Cisco Unified CM Administration
- E. Cisco Unified Serviceability Service Activation
Correct Answer: E 🗳️
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Which protocol is used by the Media Gateway Control Protocol gateways in Cisco Unified Communications Manager?
- A. Session Initiation Protocol
- B. H.323
- C. H.225
- D. Q signaling
Correct Answer: D 🗳️
Which of the following actions will prevent devices from being able to initiate conferences?
- A. Place all conference media resources in MRGs and exclude these MRGs from the MRGL
- B. Exclude the conference media resource partitions from the CSS.
- C. Exclude the conference media resources from all MRGs
- D. Remove the default MRGL from the device pool.
Correct Answer: A 🗳️
Which two options are forms of redundancy provided by Cisco Unified Communications Manager? (Choose two.)
- A. emergency responder redundancy
- B. media resource redundancy
- C. voice-mail redundancy
- D. CTI redundancy
Correct Answer: B,D 🗳️
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