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Cisco 700-101 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Licensing and Commercial Positioning | - Licensing models and packaging - Sales engineering positioning and customer scenarios |
| Deployment and Sizing | - Hardware and virtualized deployment models - User capacity planning and scaling considerations |
| Integration and Interoperability | - Integration with Cisco collaboration portfolio - Third-party interoperability considerations |
| Cisco Business Edition 6000 Overview | - Solution positioning and value proposition - Architecture and components overview |
| Collaboration Solutions and Applications | - Cisco IM and Presence services - Unified Communications Manager (Unified CM) - Cisco Unity Connection voicemail integration |
Cisco Business Edition 6000 for Sales Engineers Sample Questions:
Which Cisco Unified Communications application provides voice messaging capabilities with Cisco Business Edition 6000?
- A. Cisco Unity Connection
- B. Cisco Unified Contact Center Express
- C. Cisco Unified Attendant Console
- D. Cisco Unified Presence
- E. Cisco Unified Communications Manager
Correct Answer: A 🗳️
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When selling a Cisco Business Edition 6000 solution to a customer that plans to upgrade from an old voice collaboration solution which three of these are of the key messages that you would need to present to the customer? (Choose three.)
- A. Cisco Business Edition 6000 simplifies collaboration management by introducing a dedicated II team that is focused on only the collaboration solution.
- B. Adding additional collaboration applications can simply be done by adding additional Cisco UCS C-Series servers into the network.
- C. Cisco Business Edition 6000 reduces the risk of outdated technology and reduces dependency on service providers.
- D. Cisco Business Edition 6000 brings all collaboration functionalities on one single server.
- E. Cisco business Edition 6000 lowers collaboration solution costs and the costs of adding new users and functionalities.
Correct Answer: C,D,E 🗳️
Which three collaboration mechanisms increase customer satisfaction? (Choose three)
- A. Effective mail and email communication
- B. Variety of customer communication channels
- C. Ability to access customer data from any device, anywhere
- D. Frequent phone communication
- E. Attractive TV advertisements
- F. Flexible enhanced customer service processes
Correct Answer: B,C,F 🗳️
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Which three of these are market trends that drive the need for an improved, more efficient collaboration experience? (Choose three)
- A. work anywhere, anytime, any device
- B. automated order processing
- C. cloud services and social media
- D. inventory management
- E. conducting business globally across several or all time zones
- F. effective HRM system
Correct Answer: A,C,E 🗳️
Which three statements are true when migrating from an existing Cisco Unified Communications platform to Cisco Business Edition 6000? (Choose three.)
- A. License migration is supported using the Cisco 9 and 3 upgrade offer.
- B. License migration from older standalone Cisco Unified Communications Manager releases is not possible
- C. Configuration and user data does not have to be reprovisioned
- D. Only some types of existing Cisco IP phones can be reused
- E. License migration is also supported from Cisco Business Edition 3000 and 5000.
- F. When migrating, any service and software subscriptions must first be terminated and credit requested for the remaining period of the contract
Correct Answer: A,E,F 🗳️
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