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Apple OS X Support Essentials 10.8 Sample Questions:
1. HOTSPOT
In the screenshot below, click the icon of the OS X Mountain Lion System Preferences pane where you can disable the feature that restores windows when apps are reopened.
2. In OS X, Disk Utility can create file archives in which format?
A) gzip
B) zip
C) sitx
D) dmg
3. You have a Mac OS X v10.6.8 computer that has several user accounts. If you install OS X Mountain Lion without first erasing the target volume, what will happen to the 10.6.8 operating system and the existing user accounts?
A) The Installer upgrades the 10.6.8 OS to Mountain Lion. It maintains the user accounts.
B) The Installer erases the 10.6.8 OS and installs Mountain Lion. It archives the user accounts, but they can be restored manually.
C) The Installer archives the 10.6.8 OS and installs Mountain Lion. It maintains the user accounts.
D) The Installer replaces the 10.6.8 OS with Mountain Lion. It archives the user accounts, but they can be restored manually.
4. When a user opens an application, in what order does OS X Mountain Lion search the three Library folders in the local file system for resources that the application needs to access, such as fonts?
A) 1. ~/Library/
2./System/Library/
3./Library/
B) 1. ~/Library/
2./Library/
3./System/Library/
C) 1. /Library/
2.~/Library/
3./System/Library/
D) 1. /Library/
2./System/Library/
3.~/Library/
5. Why might you prefer to shut down and then start up a Mac you are troubleshooting, rather than simply selecting Restart from the Apple menu?
A) Because OS X loads a clean user session on startup only after a shutdown.
B) Because OS X performs disk checks on startup only after a shutdown.
C) Because the Mac does a full POST on startup only after a shutdown.
D) Because OS X archives errors from the session to the log only during a shutdown.
Solutions:
| Question # 1 Answer: Only visible for members | Question # 2 Answer: D | Question # 3 Answer: A | Question # 4 Answer: B | Question # 5 Answer: C |






