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Salesforce Certified Slack Consultant Sample Questions:

1. Your client is migrating to Enterprise Grid and is looking for guidance on how to manage guest users that will need to retain the same level of access to Slack post-migration.
What should you suggest?

A) Convert guests to full members.
B) Convert guests to multi-channel guests.
C) Enable the option to bypass SSO for guests.
D) Collaborate with guests via a Slack Connect channel.

2. Which discovery question will best help you understand your client's security concerns and guidelines?

A) Are there groups within the organization that need more restrictive permissions or access than a typical employee?
B) Is there frequent external collaboration between your organization and external parties such as customers and vendors today?
C) What user support model does your organization use today to answer IT and Slack-related questions?
D) Which internal teams collaborate most frequently in your current organization?

3. Your client mentions that employees are looking for a way to get asynchronous, easy to understand and regularly scheduled content so they can learn more about Slack as they use it.
What is the best learning solution to support your client's employees?

A) Create and share a one-hour Video Summary.
B) Offer an additional Slack User Essentials Class.
C) Create a #slack-tips channel to share tips.
D) Create an internal Champions Network.

4. You are preparing to deliver a live Slack User Essentials session this afternoon and you want to ensure your demo environment is properly set up.
Which resource should you consult to ensure you are prepared to successfully demonstrate Slack features throughout the training?

A) Self-serve materials
B) Pre-course checklist
C) Presentation slide deck
D) Training channel

5. How often should you recommend that your client conduct a guest and channel clean-up?

A) Ad-hoc
B) Weekly
C) Annually
D) Monthly

Solutions: