ServiceNow Certified Implementation Specialist-Human Resources : CIS-HR

CIS-HR real exams

Exam Code: CIS-HR

Exam Name: Certified Implementation Specialist-Human Resources

Updated: Aug 20, 2026

Q & A: 130 Questions and Answers

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About ServiceNow CIS-HR Exam Collection

Certification Topics of CIS-HR Exam

Our CIS-HR exam dumps covers the following objectives of ABA Certified Trust and Financial Advisor (CTFA) Exam.

  • Service Delivery
  • Business Continuity
  • Service Availability

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CIS-HR Certification Proven Skills & Complementary Knowledge

Along with the skills and knowledge, you will add to your credential, you will also learn complementary ideas and information. This is especially true if you choose to take the time to acquire knowledge of ServiceNow administrative duties and responsibilities.

Reference: https://www.servicenow.com/content/dam/servicenow/other-documents/training/cis-hr-blueprint.pdf

ServiceNow CIS-HR Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: HR Case Management25%- HR Case Metrics and Reporting
- HR Case Creation and Assignment
- Case Templates and Quick Actions
- HR Case Lifecycle
Topic 2: Employee Record Management20%- Employee Documents and Signatures
- Onboarding/Offboarding Processes
- Employee Service Center
- Employee Data Model
Topic 3: Designer Integration25%- Employee Readiness using Workforce Dimensions
- Configurable Workspace Integration
- Integration with HCM Systems
Topic 4: Core Configuration30%- HR Service Catalog Configuration
- Virtual Agent for HR
- HR Service Administration
- HR Document Generation

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