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SAP C_C4C12_1811 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Analytics and Reporting | - Sales reporting and dashboards - Key performance indicators (KPIs) |
| Sales Processes | - Lead to opportunity management - Quote and order processing |
| Master Data and Organizational Management | - Organizational structure setup - Account and contact management |
| Extensibility and Configuration | - Business configuration sets - UI adaptation and customization |
| SAP Sales Cloud Overview | - Core business scenarios - Solution positioning and architecture |
| Communication and Integration | - Integration with SAP ERP and S/4HANA - Data exchange and middleware |
SAP Certified Application Associate - SAP Sales Cloud 1811 Sample Questions:
1. Which of the following activities can you contain territory determination? (2 correct answers)
A) Campaigns
B) Promotions
C) Sales Quotes
D) Opportunities
2. What can you use to control user privileges in SAP Hybris Cloud for Customer? (3 correct answers)
A) Code list restriction
B) Business configuration
C) Page layout
D) Organizational Structure
E) Business Role
3. To set the pricing status to 'calculated successfully' in a sales order, what must you trigger?
A) Trigger simulation in the sales order when in offline mode
B) Trigger simulation on the sales order in an integrated environment
C) Trigger simulation on the sales order in a non-integrated environment
D) Trigger Submit for Approval in the sales order
4. Which of the following activities can you perform with the SAP add-in for Microsoft Excel? (2 correct answers)
A) Publish Microsoft Excel workbooks to Microsoft Sharepoint from SAP Cloud for Customer
B) Share SAP Cloud for Customer report data using Object Linking and Embedding (OLE)
C) Upload Microsoft Excel workbooks to SAP Cloud for Customer
D) Insert SAP Cloud for Customer reports into Microsoft Excel spreadsheet
5. Leads can be:
A) Converted into a Service Ticket
B) Converted into an Opportunity
C) Converted into an Account
D) Converted into a Quote
Solutions:
| Question # 1 Answer: C,D | Question # 2 Answer: A,C,E | Question # 3 Answer: B | Question # 4 Answer: C,D | Question # 5 Answer: B,C |






