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Avaya 3001 Exam Syllabus Topics:

Avaya IP Office Configuration and Maintenance Sample Questions:

1. After an IP Office upgrade, the customer reports that "Please Wait" continuously appears on the 5420 DS telephone. What will resolve the problem?

A) The 5420 DS is corrupted and must be replaced.
B) If IP Office does not restart correctly. Power-off and power-on IP Office and the problem will be corrected.
C) The CCR lost connection to IP Office. Wait until the LED on the CCR status turns green again and the telephone will start to work.
D) Start the IP Office Manager application.

2. The Alarm Set action in Voicemail Pro allows an alarm call to be set up and played to a specified extension at a specified time. The telephone will display "Alarm" and the prompt that will play is. "This is an alarm call please hang up". Which description is true?

A) The telephone display message cannot be changed.
The prompt cannot be changed.
B) The telephone display message cannot be changed.
The prompt can be changed by telephone but cannot use a .wav file.
C) The telephone display message can be changed.
The prompt can be changed by telephone or can use a .wav file.
D) The telephone display message can be changed.
The prompt can be changed by telephone but cannot use a .wav file.

3. On the IP Office SIP line, the customer has marked the Network Topology to "None". The IP Office STUN program is run on IP Office LAN1 and the results show "Symmetric Firewall" on LAN2. How would IP Office route SIP calls?

A) SIP calls will be routed on I AN 2 because "Open Internet" is a direct connection to the Internet.
B) SIP Calls will be routed by the IP Office NAT table.
C) SIP calls will be routed on LAN 1 because "Symmetric Firewall" provides "Security".
D) SIP Calls will be routed by the IP Office routing table.

4. In Windows Services, which tab would you use to allow the VoiceMail Pro service to run as a specific user?

A) General
B) Advanced
C) Log on
D) Dependencies

5. Which hunt group supports Forward Hunt Group Calls?

A) Collective Call Waiting
B) Collective
C) Sequential
D) Longest Waiting

Solutions: