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Avaya 77201X Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: User and Extension Management | - Extension configuration and numbering plans - User provisioning and profiles |
| Topic 2: Installation and Configuration | - Initial system setup - IP Office Manager configuration basics |
| Topic 3: Telephony Features and Services | - Voicemail Pro and messaging services - Call routing and trunk configuration |
| Topic 4: System Maintenance and Troubleshooting | - Backup, restore, and upgrade procedures - System monitoring and diagnostics |
| Topic 5: IP Office Platform Overview | - System architecture and components - Licensing and deployment models |
Avaya IP Office™ Platform Implement Certified Sample Questions:
1. Which protocol does IP Office use for secure SIP trunking?
A) SRTP
B) RTP
C) TLS
D) Both A and C
2. What is the maximum number of simultaneous calls supported by a single SIP trunk channel license?
A) 2
B) 4
C) 1
D) 8
3. Which feature is exclusive to Voicemail Pro and not available in Embedded Voicemail?
A) Customizable call flows
B) Hunt Group Announcements
C) Mailbox greetings
D) Auto Attendant
4. Which statement about the manager to Server Edition is true?
A) Manager includes Voicemail Pro Client.
B) Manager has been ported to Web Management.
C) Manager shows the status of all servers on one screen.
D) Manager runs on the server itself.
5. What is the purpose of the IP Office "Incoming Call Route"?
A) To monitor call quality
B) To route incoming calls to destinations
C) To manage voicemail mailboxes
D) To configure outgoing call routes
Solutions:
| Question # 1 Answer: D | Question # 2 Answer: C | Question # 3 Answer: A | Question # 4 Answer: C | Question # 5 Answer: B |






