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BlackBerry 10 Support Specialist Sample Questions:
1. Where on the BlackBerry should an end user be directed to learn the different swipe gestures?
A) About Menu in Device Settings
B) Learn How Menu items in Setup
C) The Hub
D) Language and Input in Device Settings
2. A user who does not have Roaming services would like to get data while travelling at no cost. What service needs to be enabled to access Hot Spots?
A) Wi-Fi
B) Bluetooth
C) International Roaming
D) Cellular connection
3. What desktop client allows for backup and restore of a BlackBerry 10 (BB10) device?
A) BlackBerry Administration Service client, Devices>connected devices>Backup
B) From the BlackBerry 10 home screen >Setup>Device Switch>transfer BlackBerry data to media card
C) BlackBerry Link
D) BlackBerry Desktop Manager
4. Where should an end user be directed to look for a mandatory corporate application on their BlackBerry device?
A) Applications panel in the corporate perimeter
B) Personal perimeter
C) Set up application
D) Settings Menu
5. A user launches the BlackBerry World and receives an error that the device could not connect to server. What does this indicate?
A) The mobile network radio is not enabled and account is not provisioned.
B) The NFC radio is not enabled.
C) The device radio is not enabled and provisioned.
D) The airport mode is not enabled.
Solutions:
Question # 1 Answer: B | Question # 2 Answer: A | Question # 3 Answer: C | Question # 4 Answer: C | Question # 5 Answer: C |