GAQM Certified Human Resources Manager (CHRM) : CHRM-001

CHRM-001 real exams

Exam Code: CHRM-001

Exam Name: Certified Human Resources Manager (CHRM)

Updated: Sep 17, 2026

Q & A: 0 Questions and Answers

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GAQM CHRM-001 Exam Syllabus Topics:

SectionObjectives
Topic 1: Anger Management- Managing anger
- Costs and pay-offs of anger
- How anger affects thinking
- Communication tips and tricks
- Understanding what is anger
- Using an anger log
Topic 2: Talent Management- Fostering engagement
- Communicating with high potentials
- Talent management and performance management
- Talent review meetings
- Development strategies
- Conducting talent assessments
- Competency-based programs
- Succession planning
- Creating a talent management plan
- Compensation and benefits
- Identifying talent
- Keeping people interested
- Evaluating the talent plan
Topic 3: Conducting Effective Performance Reviews- The performance management process
- Types of performance reviews
- Accepting criticism
- Appraisal preparation
- Performance management checklists
- Planning and conducting interview reviews
- Creating a performance development plan
- Coaching and maintaining performance
- Feedback and communication skills
- Setting standards and goals
- Common errors and solutions
Topic 4: Employee Dispute Resolution- What is Peer Review?
- The Peer Review Process
- Asking Questions
- Initiating the Process
- The Peer Review Panel
Topic 5: Conflict Resolution- Conflict and its resolution
- Role of communication in conflict resolution
- Defining conflict and types of conflict
- Helping others through conflict
- Conflict resolution styles
Topic 6: HR Training for the Non HR Managers- Finding Candidates
- Job Competencies
- Forecasting
- Exit Interviews
- Advertising Guidelines
- Preparing for the Interview
- Job Analysis
- Privacy Issues
- Planning Training
- Screening Resumes
- Defining Human Resources
- Conducting the Interview
- Discipline
- Skills Inventory
- Absenteeism
- Compensation and Benefits
- Employee Orientation
- Termination
- Position Profiles and Job Descriptions
- Performance Reviews
- Diversity

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