How to book the Certified Implementation Specialist - Project Portfolio Management (CIS PPM) Exam
Subject to availability, appointments can be made in advance or on the actual test day. To register and to sign up for the CIS PPM exam test, please visit WebAssessor. For this test, online proctoring is available. Every applicant must register for the exam through the ServiceNow Webassessor website using a voucher obtained by completing the implementation training prerequisite for Project Portfolio Management (PPM). Voucher codes are non-transferable and only allow the applicant to sit for the Certified Implementation Specialist Project Portfolio Management Test.
Each test taker has the option of taking the exam at an Accredited Testing Center or as an online-proctored test during the registration process. The Certified Implementation Specialist exam is carried out in both testing venues via a clear, friendly user interface tailored for ServiceNow tests. The testing network for Kryterion is worldwide and all locations provide a secure, comfortable testing environment. At a specific date and time, candidates register for the exam, so there is no waiting and a seat in the testing center is reserved. As an online-proctored exam, each candidate can also choose to take the examination. This testing environment allows an applicant if certain conditions are met, to take the test on his or her own method.
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The benefit of obtaining the Certified Implementation Specialist - Project Portfolio Management (CIS PPM) Exam Certification
You will learn to master ServiceNow® skills through training and certification through hands-on, real-world coaching to help you achieve your objectives. You will learn to succeed with the Now Platform, whether you take virtual or in-person courses from ServiceNow, or from one of our Accredited Training Partners. Companies are searching for proven professionals and companies see faster implementations and better use of ServiceNow using trained professionals. Getting accredited boosts your career and sets you up to bring much more to the success of your company.
You will achieve market recognition, competitive differentiation, higher efficiency and outcomes, improved user group satisfaction, and a concrete indicator of your educational investment once you are ServiceNow accredited. If you are a young consultant beginning your career or a seasoned professional looking to deepen your experience and distinguish yourself from the competition, the ServiceNow deployment route will teach you to rapidly and efficiently deploy ServiceNow products in customer environments.
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Topics of Certified Implementation Specialist - Project Portfolio Management (CIS PPM) Exam
Exam content is split into Learning Domains that relate to key topics and operations usually encountered during the implementation of ServiceNow. Relevant learning goals have been established in each Learning Domain and are evaluated in the exam. The list below shows the domains, weightings, and sub-skills of learning evaluated by this exam and the percentage of questions represented in each domain. An all-inclusive list of exam content should NOT be considered to include the subskills mentioned.
Learning Domain 1 (2%)
Area of focus for this domain:
- PPM Implementation Overview
Learning Domain 2 (23%)
Area of focus for this domain:
- PPM Application Overview
Learning Domain 3 (2%)
Area of focus for this domain:
- PPM Base Configuration
Learning Domain 4 (20%)
Area of focus for this domain:
- Idea & Demand Configuration
Learning Domain 5 (20%)
Area of focus for this domain:
- Project Configuration
Learning Domain 6 (1%)
Area of focus for this domain:
- PPM Teamspace Configuration
Learning Domain 7 (18%)
Area of focus for this domain:
- Resource Management Configuration
Learning Domain 8 (10%)
Area of focus for this domain:
- PPM Financials
Learning Domain 9 (3%)
Area of focus for this domain:
- Time Tracking Configuration
Learning Domain 10 (1%)
Area of focus for this domain:
- PPM Performance Analytics, Reporting & Dashboards
The CIS PPM exam dumps pdf contains all of these topics so definitely check them to get a fair understanding of the exam topics.
Reference: https://www.servicenow.com/content/dam/servicenow/other-documents/training/cis-ppm-blueprint.pdf
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What is the duration, language, and format of the Certified Implementation Specialist - Project Portfolio Management (CIS PPM) Exam
Duration of Exam: 130 minutes
Number of questions: 60
Examination platform: Online proctored or on-site
Multiple Select (select all that apply) There are at least four possible answers for any multiple-select question on the exam. How many responses should be selected will be mentioned in the question. The applicant taking the exam checks the reaction choices and chooses ALL answers that answer the question correctly. There are two or more correct answers to multiple-select questions.
Language of Exam: English
Passing score: 70%
Format: Multiple Choice (single answer) There are at least four possible answers for every multiple-choice question on the test. The applicant taking the exam checks the reaction choices and chooses the one reaction to answer the question most correctly.
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ServiceNow CIS-PPM Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Idea & Demand Configuration | 21% | - Stakeholder definition and assessments - Demand form and workbench setup - Idea-to-demand conversion - Idea creation and configuration |
| Topic 2: Financial Management | 10% | - Cost types and fiscal calendar - Rate models and financial planning - Budgeting and investment tracking |
| Topic 3: Project & Portfolio Configuration | 25% | - Baselines, dependencies and scheduling - Portfolio structure and hierarchy - Project templates and workspace - Planning console and status reports |
| Topic 4: Resource Management | 15% | - Resource schedules and attributes - Resource workspace configuration - Capacity planning and allocation |
| Topic 5: PPM Application Overview | 22% | - Tables and data model - User, role and group administration - Plugins and activation - System properties and preferences |
| Topic 6: PPM Implementation Overview | 2% | - PPM personas and roles - Now Create methodology - PPM overview and business model |
| Topic 7: Timecard Management | 5% | - Rate types and approval workflows - Timecard policies and categories |
| Topic 8: Reporting, Analytics & Integrations | 2% | - Integration with other ServiceNow applications - Dashboards and performance analytics |






