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IBM P6040-015 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Troubleshooting and Diagnostics | 30% | - Hardware fault diagnosis - POST error codes and messages - Power and connectivity issues - Software and operating system problems |
| Topic 2: Installation and Configuration | 25% | - Operating system installation - BIOS and firmware configuration - Setup procedures - Peripheral integration |
| Topic 3: System Overview and Architecture | 20% | - Hardware specifications for 5xx, 7xx, and 9xx models - POS Hub and peripheral connectivity - System components and architecture |
| Topic 4: Maintenance and Management | 25% | - Routine maintenance procedures - Service processor and event logs - Component replacement guidelines - Firmware updates and upgrades |
IBM AnyPlace Kiosk Models 5xx 7xx and 9xx Technical Mastery (P6040-015) Sample Questions:
1. Which list contains four valid Service Processor tests?
A) hard disk drive space, SMART failures, scanner attached, BIOS corruption
B) fan failures, SMART failures, power supply events, BIOS corruption
C) fan failures, SMART failures, scanner attached, BIOS corruption
D) fan failures, SMART failures, MSR, BIOS corruption
2. The IBM Diagnostics for POS Systems and Peripherals runs from which media?
A) a USB memory key, 256MB or larger
B) a USB connected CDROM drive
C) the enterprise server
D) a subdirectory on the hard disk drive of the system
3. Which statement is true about how the infrared touch display interprets a "touch"?
A) When a person touches the screen, a small current flows to the point of touch (a wire grid conducting electricity),
causing a voltage drop which is sensed at the four corners.
B) A voltage is applied to the four corners of the glass layer. When a person presses on the glass panel, the finger
effectively closes the circuit and a touch is interpreted.
C) When the screen is touched, the LEDs on a printed circuit board are turned on and a signal from a matching
transistor indicates a touch.
D) The LEDs on the printed circuit board are turned on in sequence and the signal is read from the matching transistor.
If no signal is read, that indicates a blocked IR beam, meaning a touch.
4. What is the standard RAM configuration on all IBM AnyPlace Kiosk models?
A) 256MB
B) 512MB
C) 2GB
D) 1GB
5. Assuming that the POST is not successful, what is the next course of action for troubleshooting the IBM AnyPlace
Kiosk?
A) secure the AC power cord and all cable connections; power on; make sure the power light is on
B) refer to the POST Failure Table in the User's Guide; resolve the issue; power on again
C) remove the side access cover to verify that the system has memory; reverse the position of the DIMMS
D) re-seat the hard disk drive
Solutions:
| Question # 1 Answer: B | Question # 2 Answer: A | Question # 3 Answer: D | Question # 4 Answer: B | Question # 5 Answer: A |






