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IBM ICS SmartCloud for Social Business Sales Mastery Test v1 Sample Questions:

1. When an order is placed, the seller must provide what additional information before the order can be provisioned?

A) A mobile phone number
B) A secondary credit card in case the customer forgets to pay their bill
C) A SmartCloud Admin Form that lists key provisioning data such as the email address of the customer's organization administrator.
D) A customer reference

2. In which of these situations would the ROI Calculator be used?

A) To calculate the cost savings of running Domino on Linux
B) None of the above
C) To calculate the per mailbox cost of Lotus Notes
D) To calculate the costs and benefits of moving to SmartCloud for Social Business

3. Which of the following is NOT a feature of SmartCloud Notes?

A) Instant messaging
B) Domino email in the cloud
C) Hosted custom Domino apps
D) 25GB mailbox size

Solutions: