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How to book the ITILF Exam
These are following steps for registering the Exin ITILF exam. Step 1: Visit to Pearson VUE Exam Registration Step 2: Signup/Login to Pearson VUE account Step 3: Search for Exin ITILF Exam Certifications Exam Step 4: Select Date, time and confirm with payment method
What is the duration of the ITILF Exam
- Number of Questions: 40
- Length of Examination: 60 minutes
- Passing Score: 65%
- Format: Multiple choices, multiple answers
BCS ITILF Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Key Concepts of Service Management | - Organizations, service providers, service consumers - Service relationships and outcomes - Value and value co-creation |
| Topic 2: ITIL Service Value System (SVS) | - Guiding principles - Service value chain - Governance - Continual improvement - Opportunity, demand, and value |
| Topic 3: Four Dimensions of Service Management | - Organizations and people - Information and technology - Value streams and processes - Partners and suppliers |
| Topic 4: ITIL Practices Overview | - Change enablement - Problem management - Incident management - Service level management - Service desk |






