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Apple 9L0-415 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Installation and Configuration | - Initial system setup and installation process - System preferences and basic configuration |
| Network Configuration | - Network setup and connectivity - Network troubleshooting and diagnostics |
| Applications and Processes | - Process monitoring and activity management - Application installation, management, and troubleshooting |
| System Troubleshooting and Maintenance | - System diagnostics and repair tools - Performance optimization and maintenance tasks |
| Peripherals and Printing | - Peripheral device management - Printer setup and configuration |
| User Accounts and File Systems | - File system structure and storage management - User account management and permissions |
Apple OS X Support Essentials 10.9 Sample Questions:
What OS X application is set as the default for opening archive files?
- A. You can choose to ignore ownership on any non system volume. This will ignore any ownership rules and grant any logged-on user unlimited access to the contents of the volume. It's a potential security risk because it will allow any local user account to have full access to the volume, even if that user didn't originally mount the volume.
- B. The four erase options in Disk Utility are: Fastest, which simply replaces the volume's directory structure A second choice, which provides good security by writing zeros on top of all the previous disk data A third choice, which provides even better security by writing three separate passes of information on top of the previous disk data Most Secure, which provides the best security by writing seven separate passes of information on top of the previous disk data
- C. By default on OS X, opens Archive Utility, the default application for opening zip archivefiles. Archive Utility, expands the contents of the zip archive next to the same location as the original zip archive.
- D. The default folders in a user's home folder are Desktop, Documents, Downloads, Library (hidden), Movies, Music, Pictures, and Public. Optional home folder items include Applications and Sites folders.
Correct Answer: C 🗳️
Time Machine can back up to any Mac OS Extended volume or network shares hosted from Time Capsule or OS X Server.
- A. What backup destination disks does Time Machine support?
- B. What Wi-Fi authentication protocols are supported by OS X?
- C. What application is used to manage keychain settings?
- D. What's used to identify a Wi-Fi network?
Correct Answer: A 🗳️
How do you engage Quick Look? Which applications support it?
- A. The Activity Monitor application is used to monitor open processes and applications.
- B. You can use the System Information application to easily scan all the appropriate application locations and return a list of installed applications.
- C. Quick Look is engaged by simply pressing the Space bar when a document is selected. Applications that support Quick Look include the Finder, Time Machine, Mail, and most open and save browser dialogs.
- D. The Privacy pane of Security & Privacy preferences can be used to allow or disallow applications' access to Location Services, Contacts, Calendars, Reminders, social network services, and Accessibility application access.
Correct Answer: C 🗳️
What does the Disk Utility Verify and Repair feature do?
- A. The Traceroute tab of Network Utility allows you to verify the connection hops between your Mac and a remote host.
- B. The master password is used to reset local account passwords.
- C. The Disk Utility Verify and Repair feature is used to verify or repair the partition scheme and directory structure of a volume. These elements contain the information used tolocate files and folders on the volume.
- D. The system version, build number, and hardware serial number are located in the About This Mac dialog or the login screen. The system version number defines the specific version of OS X currently installed. The system build number is an even more specific identifier used primarily by developers. Finally, the hardware serial number is a unique number used to identify your specific Mac.
Correct Answer: C 🗳️
When deleting a local user account, what three options does Users & Groups preferences give you for dealing with the user's home folder content?
- A. When performing a Safe Boot, OS X doesn't load third-party KEXTs, third-party launch agents, third-party launch daemons, third-party startup items, third-party fonts, any user login items, or any user-specific launch agents.
- B. When a user changes his own account password, the system will keep his login keychain password in sync.
- C. When deleting a local user account, OS X can archive the home folder content into a compressed disk image, leave the home folder content in the /Users folder, or delete the home folder content. Optionally, OS X can perform a secure erase on the home folder content.
- D. The Font Book application shows a small dot next to the name of any font that has
duplicate resources.
Correct Answer: C 🗳️
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