Avaya Aura Core Components Support : 72201T

72201T real exams

Exam Code: 72201T

Exam Name: Avaya Aura Core Components Support

Updated: Jul 28, 2026

Q & A: 100 Questions and Answers

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Avaya 72201T Exam Syllabus Topics:

SectionObjectives
Security & Certificates- Certificate management in CM and SM
- TLS communication setup
SIP Signaling & Call Processing- Registration and PPM processes
- SIP call flow and INVITE handling
Avaya Core Architecture- Aura System Manager (SMGR)
- Device Services (AADS)
- Aura Session Manager (SM)
- Aura Communication Manager (CM)
- Aura Media Server (AAMS)
Session Manager & High Availability- Traffic rerouting and redundancy
- Fault tolerance mechanisms
Troubleshooting & System Operations- Node and system commands
- Alarm interpretation
- License verification

Avaya Aura Core Components Support Sample Questions:

1. An Ip (AST0 user 1011111 and H.323 user 1011711 share a common Communication Manager (Evolution) server.
Given the following actions:
1. CM will negotiate the codec for the H.323 endpoint based on CM configuration.
2. Session Manager verifies SIP user 1011111 in the registry and authenticated it.
3. After authenticating the SIP user, Session manager checks the SIP user's profile for sequence applications and routes the request to communication manager.
4. Communication manager perform feature processing and terminates the call to the H.323 endpoint.
If Sip user 1011111 calls H.323 user 1011711, In which order will these actions take place?

A) 4,2,3,1
B) 4,3,2,1
C) 4, 2, 1,3
D) 3,4,2,1


2. What statement about the H.323 to SIP routing is true?

A) Avaya Aura Communication Manager does not do feature processing for any endpoint in this scenario.
B) Avaya Aura Communication Manager does feature processing for both endpoints.
C) Avaya Aura Communication Manager does feature processing for SIP endpoint only.
D) Avaya Aura Communication Manager does feature processing for H.323 endpoint only.


3. A customer has just added a CS1000 SIP Entity and Entity Link using TLS port 5061. Users are unable to call any Avaya Aura users which are connected via the same Avaya Aura Session Manager (SM). They have run a traceSM and see no SIP messages coming from the CS1000 in the trace. They can ping between the CS1000 and SM100.
Which two traces or logs are most relevant to debugging this problem and should be included in the trouble ticket raised with Tier 3 support? (Choose two.)

A) the latest /var/log/ecs logfile on Avaya Aura Communication Manager
B) "list trace tac xxx", where xxx is the TAC of the trunk group between Avaya Aura Communication Manager and SM
C) traceSM with TLS handshaking enabled on SM
D) "tshark -i eth1 -w <capturefilename>" on SM
E) the ppm.log in /var/log/Avaya/jboss/SessionManager on SM


4. A customer calls Avaya Support stating their Session Manager (SM) is down. After doing some troubleshooting the technician sees SM is in the Deny New Service state, and in Restricted license mode.
What does this license mode indicate?

A) The license 30 day grace period has expired and SM service is being denied.
B) The license was installed incorrectly.
C) There is a license error but SM continues to function.
D) The SM license is not accessible or does not exist.


5. Which statement describes the steps to save the traceSM log file?

A) While traceSM is running, type 'w' and a filename; the file is written to the /tmp directory.
B) Execute traceSM -w <filename>.
C) Export all logs from the Avaya Aura System Manager (SMGR) log viewer.
D) While traceSM is running, type 'w' and a filename; the file is written to the user's current directory.


Solutions:

Question # 1
Answer: A
Question # 2
Answer: B
Question # 3
Answer: C,D
Question # 4
Answer: A
Question # 5
Answer: D

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