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Salesforce NP-Con-101 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Constituent Management | 20% | - Contact and Organization Records - Household Management - Affiliations and Memberships - Relationships and Groupings - Segmentations and Campaigns |
| Analytics and Reporting | 15% | - Reports and Dashboards for Nonprofits - Custom Report Types - Success Metrics Definition - Rollup Summary Fields - Nonprofit Reporting Templates |
| Donations and Fundraising Management | 20% | - Donations Batch Processing - Payment Methods and Processing - Donation Management - Recurring Donations (Recurring GAU) - Grant Management - Opportunity and GAU Configuration |
| NPSP Configuration and Development | 25% | - Account Model Configuration - NPSP Settings and Preferences - Contacts and Households - Data Model Design for Nonprofits - Relationships Management - Affiliations Configuration |
| Solution Design and Implementation | 20% | - User Adoption and Training Planning - Integration with External Systems - Requirements Gathering - Data Migration Strategies - NPSP Best Practices - Customization vs Configuration Decisions |
Salesforce Certified Nonprofit Success Pack Consultant Sample Questions:
1. A development director needs to understand which organizations have given to the nonprofit in some year prior to the current, but have not contributed to the nonprofit in the current year. How should the consultant accomplish this task?
A) Customize the date range on the NPSP SYBUNT report for Accounts
B) Customize the date range on the NPSP SYBUNT report for Contacts
C) Customize the date range on the NPSP LYBUNT report for Accounts
D) Create an Opportunity report that compares Contact donations from the previous fiscal year to the current
2. A nonprofit wants to migrate millions of Contact records from a legacy system. Most records fail to import with the following error: "npsp.TDTM_Address: System.LimitException: Apex CPU time limit exceeded".
Which three actions could a consultant take to successfully import this data?
Choose 3 answers
A) Disable 'ADDR_Addresses_TDTM' Handler in Trigger Configuration.
B) Disable all automation and load the Address object separately.
C) Check 'User Managed' on the Address TDTM record.
D) Enable "Simple Address Change Treated as Update' in Address Settings.
E) Reduce the batch size significantly when addresses are included.
3. A nonprofit stores a government-issued personal identification number on each constituent's Contact record in an encrypted field.
What should a consultant enable on a Permission Set to ensure the personal identification number is fully accessible by a subset of org users'?
A) View All Data system permission
B) View Encrypted Data system permission
C) View Ail Contact object permission
D) Manage Encryptiorvieys system permission
4. A user has reported an error when trying to merge two contacts using NPSP Contact Merge tab.
Which two issues are the likely cause of the problem?
Choose 2 answers
A) The user needs to have delete access to the contacts being merged.
B) A unique external Id was kept from the non-master contact.
C) The contacts must be in the same household to merge.
D) The NPSP Duplicate Rule was set to Warn instead of auto-merge.
5. A consultant is installing NPSP in an existing Salesforce org for a nonprofit organization that plans to use the memberships feature in NPSP. Which action should a consultant take?
A) Create a Membership Affiliation record type.
B) Create a Membership Opportunity record type.
C) Add a checkbox field on the Opportunity called "Membership".
D) Add a value in the Type field on Opportunity for Membership.
Solutions:
| Question # 1 Answer: A | Question # 2 Answer: A,B,E | Question # 3 Answer: B | Question # 4 Answer: A,B | Question # 5 Answer: B |






